Nothing exciting happens. Crises are averted before they happen. Everything is orderly and consistent. Things happen the same way all the time. The machines hum along. The people show up on time. The boss pays everybody on time. There isn’t yelling and screaming because someone dropped the ball. Well-run businesses are routine, not dramatic.
The difficult decisions should be about where to steer the company looking forward. Not cleaning up yet another crisis from yesterday.
Routine, not drama. That is the mark of a well-run business.